Shipping information
Enjoy Fast, FREE worldwide shipping
We know how important it is that you get your baby’s formula on time. So here’s everything you need to know about shipping. Including when to expect your order, and how it’s sent.
Shipping costs
Every order above $200 is shipped FREE with express shipping. Orders below $200 can choose between normal shipping (5-10 business days) for $24.95 or express shipping (3-7 business days) for $39.95.
We cover all import duties and customs fees on your behalf, upfront. So the price you see at checkout is the price you pay, with nothing extra due on delivery.
Same day shipping
If ordered Monday to Friday before 1pm CET, your order will be despatched same day. After 1pm CET, or on the weekend, we’ll despatch the next business day.
Express shipping times are 3-7 business days. Normal shipping times are 5-10 business days. Please note, delivery can occasionally take a few days longer than estimated due to customs procedures.
Worldwide shipping
We ship worldwide, including the US, Canada and Europe. Shipping times and prices apply everywhere.
Handled with care
We ship from our own warehouse in the Netherlands. And we only use trusted carriers – PostNL, UPS, DHL and FedEx. You’ll get the best carrier for your package (depending on size and where you live)
Import duties and customs, handled for you
Read this if you live outside the EU
The recipient is the importer of record and must comply with all laws and regulations of the destination.
For orders shipped outside the European Union, we handle customs clearance and pay all applicable import duties and taxes on your behalf, before your order ships. This means no surprise charges on delivery and no paperwork on your end.
Because customs is cleared upfront, most orders arrive within our standard shipping window. In rare cases, customs procedures can still add a few days beyond our original estimate.